FAQ

1) How long will my order take?

It takes 5-10 days to process your order once payment has been received. All leather bags can take 10-15 working days.

2) How long does delivery take?

1-2 days for main centres with and 2-3 days for outlying areas. 

3) How much does delivery cost?

R85 flat rate to anywhere in SA

4) How do I know if I live in a main centre or outlying area?

Please contact me for a quote if you are unsure.

5) Do you do refunds on personalized items?

We do not offer refunds or returns on any personalized items, as it is made specifically according to your order.

6.) How do I proceed, if I need an order urgently?

Please contact us at 0789660532 or send us an email to [email protected] and we will try to assist you as soon as possible.